Desktop Support/Help Desk

• Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along with Microsoft Office 2010, 2016 and Office 365.
• Resolve computer problems
• Image computers using local imaging processes
• Install and perform minor repairs to computers and peripheral equipment
• Set up equipment for employee use
• Maintain records of daily hardware installations
• Perform DoD wipe of surplus equipment
• Update/create documentation and processes

Communication skills both verbal and written Advanced
Microsoft Office Professional Advanced
Team work Expert
Windows 10 Proficient
Windows 9x/2000/XP/NT/Vista/7 Advanced

All your information will be kept confidential according to EEO guidelines.