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Job title: Desktop support Location: Bucks, AL - Onsite Longterm contract Duties and Responsibilities : Core Desktop and End-User Support Provide hardware, software, and application support across all platforms including Windows PCs/laptops, iOS devices, and mobile phones. Monitor and respond to help desk incidents and requests, providing problem resolution via phone, email, remote access, and in-person support; escalate appropriately. Prepare, image, deploy, and refresh endpoints (desktops, la…