Desktop Support

• 3 years of experience providing direct PC support to end users.
  
• 3 years of experience imaging and configuring desktop, laptop and mobile devices.
  
• 3 years of experience installing Microsoft Windows operating systems (Windows 7, windows 10).
  
• 2 engagements of providing direct PC support to end users.
  
• Identification of all subcontractors, if applicable.

Desired Skills:

• Experience with similar projects for State, County or local governmental entities.
  
• Working knowledge of Active Directory and AD group policies.
  
• Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
  
• A+ certification.
  
• Microsoft Desktop Support certification.
  
• 5 years or more experience resolving end users’ hardware and software issues in a large IT environment.
  
• Degree or equivalent with emphasis in computer science or related fields.

Desired Skills:

• Experience with similar projects for State, County or local governmental entities.
  
• Working knowledge of Active Directory and AD group policies.
  
• Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
  
• A+ certification.
  
• Microsoft Desktop Support certification.
  
• 5 years or more experience resolving end users’ hardware and software issues in a large IT environment.
  
• Degree or equivalent with emphasis in computer science or related fields.

All your information will be kept confidential according to EEO guidelines.