Desktop Support

Salary: $3,200 – $3,600 per month

What You'll Do

• Troubleshoot and resolve hardware, software, and IT system issues.

• Provide technical support, including system configuration, patching, testing, and maintenance.

• Monitor system performance and ensure compliance with performance standards.

• Install, configure, and maintain PCs, laptops, servers, and IT peripherals.

• Conduct end-user training and coordinate with external vendors when required.

• Creates and updates work instructions

• Perform imaging/re-imaging.

• Perform technical escalation to 3rd party vendor or resolver groups

• Perform preventive maintenance and routine system checks to minimize downtime.

What We're Looking For

• Have at least a Diploma in Information Technology or equivalent in relevant discipline.

  
  

• Have at least 2+ years of experience desktop, laptops, mobile device, network, scanner, printer, or other peripherals support.

• Strong "can-do" attitude and willingness to learn

• Good communication and problem-solving skills

• Team player with a customer-focused mindset