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HCLTECH

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Desktop Support Specialist

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Summary

On-site desktop support specialist at HCLTech in Aurora (Portage County, Ohio) who provides day-to-day IT support to staff and executives — tracking and troubleshooting desktop hardware, smartphones, printers/scanners, and Microsoft 365 tools like Windows, Office, Outlook, and Teams.

Bachelor s degree or equivalent experience (i.e. 5 years experience in an IT technical role) 2 years experience in desktop hardware, operating systems, smartphones, Bar code, scanners and printers. 2 years experience in Microsoft 0365 products (Windows, Office, Outlook, Teams, etc.) 2 years experience in business communication platforms such as messaging, video conferencing, OSS Tech is responsible for providing support to staff and executives. Tasks will include tracking, troubleshooting, and …
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