Desktop Support Specialist

Shraddha Institute in Solapur is a leading educational institution committed to providing a nurturing environment for learning and growth. We strive to empower individuals with knowledge and skills that prepare them for success in their academic and professional journeys.

Shraddha Institute is seeking a skilled Desktop Support Specialist to join our IT team. As a Desktop Support Specialist, you will play a crucial role in ensuring the smooth operation of computer systems and providing technical assistance to end-users. Your responsibilities will include:

• Installing, configuring, and maintaining desktop hardware and software.
  
• Diagnosing and resolving hardware and software issues in a timely manner.
  
• Providing technical support to end-users through phone, email, and in-person.
  
• Collaborating with other IT team members to implement solutions.
  
• Conducting regular system updates and patches.
  
• Assisting in the setup and maintenance of IT infrastructure.
  
  

Requirements

We are looking for candidates with the following qualifications and skills:

• Proven experience as a Desktop Support Specialist or similar role.
  
• Strong knowledge of desktop operating systems (Windows, macOS) and office software.
  
• Familiarity with computer hardware components and troubleshooting.
  
• Excellent problem-solving and communication skills.
  
• Ability to work independently and collaboratively in a team.
  
• Customer-focused with a commitment to providing high-quality support.
  

Benefits

Joining Shraddha Institute as a Desktop Support Specialist comes with a range of benefits, including:

• Competitive salary based on experience and skills.
  
• Opportunities for professional development and training.
  
• A supportive and collaborative work environment.
  
• Contribution to the technological advancement of an esteemed educational institution.