Desktop Support Technician (Bench)

Top Skills: 1. Desktop Support or Equivalent (need a strong understanding of computer hardware and software support) 2. Proficiency in troubleshooting techniques 3. Excellent communication and customer service skills to interact effectively with users Responsibilities/Tasks: - Identifying the root cause of computer problems related to hardware, software, operating systems, network connectivity, and peripherals. - Diagnosing and fixing network issues like connectivity problems, DNS errors, and I…