Desktop Support Technician
Summary
Day-to-day desktop support at Fritz Construction: maintaining, configuring, and troubleshooting desktops, laptops, printers, and peripherals; installing and updating operating systems and software; monitoring network performance; performing backups and data recovery; and creating user documentation for end users.
Desktop Support Technician
The Desktop Support Technician is responsible for maintaining and troubleshooting end-user systems and software. In Fritz Construction this position works to ensure all desktop systems are functioning properly and provides technical support to end users. The successful candidate has extensive knowledge of software, hardware, networking, and related technologies.
Desktop Support Technician Duties and Responsibilities
Maintain, upgrade, and configure desktop computers, laptops, printers, and other peripheral devices
Provide technical support to users regarding software and hardware issues
Install, configure, test, and maintain operating systems, software, and hardware
Monitor and maintain network performance
Create and maintain user documentation and training materials
Perform daily system backups and data recovery operations
Desktop Support Technician Requirements and Qualifications
Associate's or Bachelor's degree in Computer Science or related field
Proven experience as a Desktop Support Technician
Excellent knowledge of hardware, software, and computer networks
Strong problem-solving and troubleshooting skills
Able to work independently and as part of a team
Excellent communication and customer service skills
Note: For this Position n you have to live and be eligible to be able to work in the US