Desktop Support Technician Level II with Security Clearance
Summary
Provide second-level desktop support, troubleshooting PCs, servers, and peripherals while ensuring security compliance for end-users in a corporate environment.
Responsibilities: * Provide support to end-users for PC, server, mainframe applications, and hardware. * Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals * May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. * Simulate or recreate user problems to resolve operating difficulties. * Recommend system…