Desktop Support Technician - Santa Fe, NM

This position will be on-site in Santa Fe, NM and provide desktop support to end users, ensuring reliable operation, maintenance, and connectivity of desktop systems within a Microsoft-based environment. Key Responsibilities Perform PC and laptop break/fix support, including hardware and software installation, configuration, and troubleshooting Provide end-user support via in-person, phone, email, and remote tools; respond to and resolve helpdesk tickets in a timely manner Manage the full ticke…