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Sunrise Systems

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Desktop Support Technician

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Job Title: Desktop Support Technician Contract Duration: 4 months Job Location: Crofton, MD 21114 Position Type: Hourly contract (W2 only) Responsibilities: Provide hardware and software support for desktops and laptops Perform maintenance, installation, and upgrades for PCs, software, and peripherals Troubleshoot and resolve issues not addressed by the service desk Ensure professionalism and support for executive-level (C-Level) clients Maintain Service Level Agreements (SLAs) and update ticke…

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