Desktop Support Technician

Description We are seeking a customer-focused Deskside Support Technician to join our IT support team in Columbus, OH. This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities: - Provide Level I & II desktop support for Windows 10/11 and Mac OS - Troubleshoot hardware, software, VPN, and peripheral issues - Manage imaging and deployment of new systems - P…