Desktop Support Technician

Desktop System's Specialist Technician II is responsible 2nd and 3rd level support of hardware, software, and operating systems for Apple and PC based computing platforms. Provides complex technical support for end-user clients while maintaining exemplary customer service. Supports mobile workforce. Performs user training. Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in im…