Desktop Technician

Salary: $40,000 - $43,000/year

*The start date for this position is estimated to be mid-November to mid-December 2026.

Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs (DOI/IA) user base. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations.

Duties and Responsibilities

• Provide advanced Tier II/III technical support and operates independently with minimal supervision, resolving moderately complex technical issues.
• Provide advanced desktop and end-user support for hardware, software, and peripherals
• Troubleshoot and resolve issues related to desktops, laptops, mobile devices, and network connectivity
• Support Microsoft operating systems, Microsoft Office, and Google Workspace (Gmail)
• Install, configure, and maintain hardware and software systems
• Support specialized applications such as GIS, AutoCAD, or other business applications
• Document incidents, resolutions, and system changes in a ticketing system
• Collaborate with IT teams to resolve escalated issues