Developer Support Engineer: Backend, API & Integrations
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Summary
Provides advanced technical support for Jama Software's cloud and self-hosted products, investigating moderately complex backend, API, integration, database, and configuration issues. Partners with customers and Engineering to document defects and build workarounds that improve the product.
Jama Software is seeking a Developer Support Engineer to provide advanced technical support for backend, integration, database, and configuration-related issues across Jama Software cloud and self-hosted environments.
As a trusted technical contributor, you will investigate moderately complex issues, partner with customers and Engineering, and help improve products by documenting defects and creating workarounds.