Development Business Systems Analyst (Oregon City)

Grow with Purpose at Rivermark

Rivermark Community Credit Union is a local, not-for-profit financial cooperative serving communities across Oregon and Washington. As a member-owned organization, we help people build stronger financial futures through better rates, lower fees, and personalized financial solutions.

Our purpose is simple: we transform lives and communities together. That same commitment extends to our employees. We've built a culture where people feel valued, supported, and empowered to grow. We celebrate diverse experiences and perspectives and strive to create an environment where everyone feels a genuine sense of belonging and can show up as their authentic self.

Build your career where you belong and help strengthen the communities you call home. At Rivermark, you'll grow with purpose, support your neighbors, and be part of something bigger.

Position overview:

Supports the needs of the business and development by gathering technical requirements for custom applications and robotic process automation (RPA) efforts. Develops benefit statements that demonstrate the value added to the business for solutions through custom development and RPA. Partners with management in creating new processes, documentation standards, and templates to close process gaps. Acts as the key liaison between development, RPA and business units to help guide, influence, and implement effective solutions. Collaborates closely with business units and acts as an escalation point to address concerns with custom development efforts. Continuously collaborates within the business analyst team and leadership to ensure consistency and alignment on processes.

Primary responsibilities:

• Develops technical specifications and requirements for development and robotic process automation. Defines and refines the requirements as necessary for successful development efforts. Creates robust requirements that fulfill user acceptance testing for development validation.
• Collaborates with all business units to improve current or future systems and processes in accordance with defined framework requirements, design, concept sign-off, system configuration, and user acceptance testing. Captures benefits gained through operational efficiencies.
• Acts as an escalation point for issues with systems or processes, working closely with business units and other business analysts. Develops and validates proper testing scripts to ensure development accuracy.
• Guides and influences lines of business on solution design that positively impacts processes and reduces the need for manual intervention.
• Creates and maintains technical project documentation used for system support troubleshooting, and future enhancements and or upgrades.
• Works closely with the business analyst team and leadership ensuring consistency across all systems and templates maintaining a streamlined process and experience for all areas of the business.