Development & Content Manager

What we achieve together

• In your role as Content and Development Manager, you will lead and develop a team of learning-content specialists, creating an environment where creativity, collaboration and continuous improvement thrive.
• You will define the structure, design principles and quality standards for training content, ensuring a consistent and engaging learning experience across classroom, digital and blended formats.
• Working closely with subject matter experts and key stakeholders, you will transform complex technical, operational and commercial information into clear, learner-focused content that delivers measurable impact.
• Your responsibilities will include developing learning materials that support onboarding, technical development, professional growth, compliance and role-based learning journeys across the business.
• Together with training-delivery and operational teams, you will continuously evaluate learning effectiveness, using feedback and insights to enhance content quality and improve learner outcomes.
• By managing the complete content lifecycle, you will ensure all learning materials remain accurate, accessible, compliant and aligned with evolving business priorities, products and processes.

What makes us successful together

• You hold a qualification in Learning and Development, Instructional Design, Education, Organisational Development or a related discipline, or you can demonstrate equivalent professional experience.
• You have proven experience creating and managing high-quality learning content across technical, operational, systems and behavioural development topics, with experience leading teams and multiple projects simultaneously.
• You bring strong instructional-design expertise and are confident using modern authoring tools such as Articulate 360, Rise or Adobe Captivate. You have excellent stakeholder-management skills and can translate complex information into engaging and accessible learning experiences.
• Experience with learning management systems, learning experience platforms, localisation, branding, tone of voice management, value-proposition training content or agile ways of working would be advantageous.
• You can effectively manage multiple content-development projects simultaneously, balancing priorities, deadlines and quality standards in a fast-paced environment.
• You are creative, curious and solutions-focused, with exceptional attention to detail. You enjoy building relationships, influencing stakeholders and finding innovative ways to improve learning outcomes.

What you can count on

• We offer our employees an attractive remuneration package, 25 days holiday plus bank holidays and bonus opportunities.
• We are in the 7% of UK businesses that have received the gold award from Investors in People (IIP).
• Our onsite Bistro and Coffee Bar provide comfortable seating, healthy subsidised meal options and refreshments during the day.
• We pride ourselves on our Family Friendly Policies, designed to support our employees during important life events.
• We offer a generous pension scheme which enables our employees to have greater financial security when they do retire.
• For our employee’s peace of mind, we provide a death in service benefit and the option of subsidised private health care.