Development Manager

ABOUT EVERY MOTHER COUNTS

Every Mother Counts (“EMC”) envisions a world where pregnancy and childbirth are positive, transformational experiences. A world where everyone can access quality maternity care that centers mothers, and no one suffers or dies of preventable complications. A world where every mother truly counts.

Every two minutes, a woman dies from complications of pregnancy and childbirth—that’s more than 800 preventable deaths every day around the world. Motivated by the intrinsic human right to maternal health, Every Mother Counts is dedicated to ensuring that all people, everywhere, experience a safe, respectful, and equitable journey through pregnancy, childbirth, and the postpartum period. We started by spotlighting stories told by those closest to the issue. Over time, these personal accounts have shone a spotlight on the global imperative to transform maternal health. Since 2010, EMC has invested tens of millions of dollars to advance system-wide change through the development of professional, dedicated, and compassionate providers in every setting who are focused on respectful care that centers mothers.

In addition to investments in community-led models of care, EMC is committed to diversifying the healthcare workforce, and mobilizing for change through policy and advocacy efforts. Through collaboration with key policymakers, practitioners, and community members, the team identifies priority maternal health issues and advocates for change. EMC’s program and policy efforts are complemented by our compelling storytelling, which is at the core of the organization’s founding. For additional information on the organization and its impact click here.

Thank you for your interest in working with EMC!

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THE OPPORTUNITY

The Development Manager plays a critical role in supporting Every Mother Counts’ fundraising and engagement efforts by managing day‑to‑day execution across campaigns, systems, and reporting; supporting individual and institutional giving workflows; and ensuring coordination across the development and engagement functions. This role supports the Development and Engagement team by managing donor data, gift processing, reporting, and campaign logistics while collaborating closely with Finance & Operations to ensure accuracy, accountability, and timeliness.

This is a hands-on, detail-oriented role for someone who is mission-driven, organized, and eager to grow their skills in fundraising operations, donor engagement, and nonprofit development. The Development Manager contributes to the effectiveness of EMC’s fundraising strategy by ensuring that day-to-day execution, documentation, and coordination are handled with care and precision.

At Every Mother Counts, each role reflects a shared set of competencies that define how we work and lead across the organization. These competencies support fairness, equity, and accountability by making expectations clear and consistent at every level. They describe both the outcomes we are responsible for and the ways we collaborate, communicate, and build trust as we work toward our mission.

This is a full time, non-exempt, hourly position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Development Operations and Systems Management (50%)

• Develop, document, and maintain standard operating procedures for gift processing, acknowledgments, data entry, reconciliation, and related development workflows ensuring consistency, compliance, and operational continuity
• Serve as primary administrator of the donor database (Salesforce) overseeing data integrity, gift entry standards, reporting accuracy, user support, and ongoing system optimization
• Provide project management for fundraising campaigns and peer-to-peer fundraising efforts, while ensuring integration with Salesforce, accurate reconciliation, user troubleshooting, and performance tracking
• Own pledge tracking, payment schedules, and reconciliation across fundraising campaigns in coordination with Finance
• Maintain donor records, histories, and tracking to support stewardship and relationship management
• Identify and implement process improvement efforts related to donor management, reporting, and internal workflows
• Help maintain centralized documentation, trackers, and shared resources for development operations
• Ensure development operations reflect EMC’s mission, values, and commitment to equity and accountability

Cross-Functional Collaboration, Team & Stakeholder Support (25%)

• Collaborate closely with Finance & Operations to ensure accurate processing, reconciliation, and reporting of donations
• Provide timely updates and data to inform fundraising reports curated for Development leadership, Team leadership, and EMC’s Advisory Groups
• Provide reliable administrative and operational support to the Development and Engagement team, particularly on proposals, applications and reporting requirements for individual and institutional funders
• Coordinate internal team meetings, including drafting agendas, capturing action items, and following up on project deliverables.
• Manage relationships with external development operations vendors and consultants including scope coordination, deliverables, system enhancements, and ongoing infrastructure optimization

Donor Stewardship Management and Communications Support (15%)

• Oversee and execute timely and accurate gift acknowledgement processes, ensuring consistency in donor recognition standards and communication quality
• Manage donor recognition and engagement efforts, including management of major donor listings for annual impact report and weekly donor thank you process
• Support Founder and Vice President, Philanthropy with donor research and preparation of briefs ahead of external meetings
• Oversee planning and execution of key stewardship mailings, including gifts for Mother’s Day and End of Year
• Manage dedicated donation email inbox and ensure timely response to inbound inquiries

Events and Donor Engagement Support (10%)

• Support Development & Engagement team members with planning and execution of signature fundraising events, cultivation events, fundraising campaigns, and appeals, including logistics, donor research, guest registration, day-of coordination, and donor management in CRM
• Support donor and runner communications through mail merges, segmentation, and preparation of outreach lists
• Troubleshoot data and analyze donor and runner trends to help inform current and future development and engagement strategy
• Provide administrative and operational support to ensure a positive donor experience

Other relevant duties, as assigned.

COMPETENCIES AND EXPECTATIONS

• Mission Oriented: Translates the mission into team or project priorities and connects daily work to broader departmental goals
• Relationship Building and Collaboration: Builds strong relationships across teams, promotes collaboration, and helps create a positive and inclusive work environment.
• Accountability: Manages timelines, resources, and deliverables and ensures clarity of roles and expectations for others.
• Communication: Provides clear direction and feedback, communicates progress and challenges to leadership, and ensures transparency within the team.
• Resilience and Adaptability: Guides the team or project through change, problem solves under pressure, and models steadiness during transitions
• Solution Oriented: Diagnoses root causes and develops actionable solutions that improve efficiency and team performance

REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS

• Bachelor’s degree required
• 2-4 years of experience in nonprofit development, fundraising operations, database management, or a related administrative role
• Experience working with donor databases such as Salesforce or similar CRM systems
• Strong organizational skills with high attention to detail and accuracy
• Proficiency in Microsoft Excel and Word, including spreadsheets and mail merges
• Clear written and verbal communication skills and comfort working cross-functionally
• Ability to manage multiple tasks, meet deadlines, and adapt to shifting priorities
• Strong organizational, project management, and data analysis skills
• Demonstrated interest in social impact, public health, or mission-driven work preferred

ESSENTIAL PHYSICAL REQUIREMENTS

The physical requirements of the position include the following:

• ​Extensive computer use, reading, writing, analysis, attention to detail, and ability to focus and execute job duties in a timely manner
• Regular, punctual in-person attendance at EMC’s office in accordance with EMC’s hybrid-remote schedule
• In the case of work conducted remotely, the position requires reasonable access to phone, email, and video conference and a dedicated place to work that is reasonably free from interruption.

BENEFITS

The health and well-being of employees is important to all of us. EMC offers a generous benefits package, across a broad range of employee needs. Some of the key benefits EMC offers to full-time staff include:

ADDITIONAL DETAILS

EMC’s work policy is at least two days per week in its office (located in lower Manhattan) hybrid at-will. All EMC staff work in the office on Tuesdays and one additional day which is usually determined by the department. Staff are welcomed and encouraged to work from the office on additional days, as desired. As such, only candidates who can commit to working in office 2 days a week, at a minimum, will be considered for this role.

EQUITY AT EMC

EMC is an Equal Opportunity Employer.

EMC is committed to tackling issues affecting maternal health outcomes, which disproportionately impact Black, Indigenous, and People of Color (BIPOC) and people from other historically marginalized communities. Addressing longstanding disparities in maternal health requires us not only to center human rights, equity, and birth justice in our external-facing work but to also take intentional steps to realize these values internally. Given this commitment and the dynamics of the maternal health crisis, we encourage candidates from all backgrounds to apply.