Device Fulfillment Associate
Summary
Pack and ship hearing aids, program devices, and coordinate logistics for a hearing aid company in Midtown Manhattan.
The Role
We are looking for an extremely detail-oriented, process-driven individual to work with us full-time as a Device Fulfillment Associate. In this role, you will help Audicus transform lives by ensuring the timely delivery of hearing aids to Americans across the country.
Responsibilities
- Prepare and neatly pack orders according to company standards
- Program hearing aid devices utilizing custom programming software
- Provide first-rate support to in-office customers as needed
- Customize shipments based on specific order details
- Utilize shipping software to print shipping labels and manage delivery times
- Log and process incoming packages
- Coordinate logistics across our sales, customer experience, and audiology teams
- Keep track of inventory and supplies
- Knowledgeable of hearing aid devices and aptitude to inspect/repair
What We Are Looking For
- High standard of workmanship
- Positive, with a friendly attitude and the ability to work together in a team-oriented environment
- Able to work in a fast-paced environment
- Enthusiastic
- Independent
- In-office position (Midtown Manhattan)
Compensation Range:
Hourly Range: $24.00 - $26.00 / hour
Location: NYC, Manhattan - Onsite 5 Days/Week
Benefits:
Medical/Dental/Vision through Aetna; 401K, telehealth, commuter benefits, Paid Parental Leave, Flexible PTO, Paid sick leave
FLSA Status:
Non-Exempt – This position is eligible for overtime pay in accordance with federal and applicable state wage and hour laws.