DevOps Engineer II

Role Overview:

Key Responsibilities:

• Build, maintain, and enhance CI/CD pipelines using Jenkins, GitHub Actions, Azure DevOps, or similar tools.
• Configure pipelines for application build, testing, packaging, and deployment.
• Troubleshoot pipeline and deployment failures.
• Integrate unit testing, code-quality checks, security scanning, and other required quality gates.
• Work with existing shared pipeline libraries, templates, and CI/CD frameworks.
• Identify opportunities to reduce manual deployment activities through automation.
• Support application deployments across development, test, staging, and production environments.
AWS & Cloud Infrastructure:
• Provision and support infrastructure primarily in AWS.
• Work with AWS services such as EC2, ECS, EKS, IAM, VPC, ALB, S3, RDS, Route 53, CloudWatch, and SSM.
• Troubleshoot infrastructure, networking, IAM, DNS, and application connectivity issues.
• Support infrastructure changes across multiple environments.
• Follow established cloud architecture, security, tagging, and operational standards.
Infrastructure as Code:
• Develop and maintain infrastructure using Terraform.
• Modify and enhance existing Terraform modules.
• Create Terraform configurations for new infrastructure requirements.
• Troubleshoot Terraform plan and apply failures.
• Manage environment-specific Terraform configurations.
• Participate in peer reviews of Infrastructure as Code changes.
• Follow established Terraform and IaC standards.
Automation & Configuration Management:
• Develop and maintain Ansible playbooks for server configuration and application deployment.
• Automate operational activities using Ansible, PowerShell, Bash, or Python.
• Identify repetitive manual tasks and automate them.
• Maintain and improve existing automation.
• Troubleshoot automation failures and implement permanent fixes where possible.
Containers & Kubernetes:
• Build and troubleshoot Docker containers.
• Deploy and support applications running on Kubernetes/EKS.
• Work with Kubernetes resources including:
• Pods
• Deployments
• Services
• ConfigMaps
• Secrets
• Ingress
• Persistent storage
• Work with Helm charts for application deployment and configuration.
• Troubleshoot container startup, deployment, networking, configuration, and resource issues.
• Basic experience with ECS/Fargate is beneficial.
Monitoring & Troubleshooting:
• Monitor infrastructure and application health using tools such as Datadog, Grafana, Prometheus, CloudWatch, or similar platforms.
• Troubleshoot infrastructure, CI/CD, deployment, and application environment issues.
• Investigate alerts and operational incidents.
• Participate in root cause analysis.
• Identify recurring issues and recommend automation or permanent fixes.
• Support lower and production environments as required.
• Participate in an on-call rotation where applicable.
Platform & Developer Enablement:
• Support Engineering teams in adopting established DevOps and platform standards.
• Contribute to reusable CI/CD, infrastructure, and automation solutions.
• Help automate common Engineering requests.
• Contribute to developer self-service capabilities.
• Document solutions, troubleshooting procedures, and operational runbooks.
• Share technical knowledge with team members.

Qualifications

• 3–5 years of experience in DevOps, Cloud Engineering, Platform Engineering, SRE, or a related role.
• Hands-on experience with AWS.
• Experience with Terraform and Infrastructure as Code.
• Experience building and troubleshooting CI/CD pipelines.
• Experience with Jenkins, GitHub Actions, Azure DevOps, or equivalent CI/CD platforms.
• Experience with Ansible or similar configuration-management tools.
• Working experience with Docker and Kubernetes.
• Working knowledge of Helm.
• Experience with Git and pull-request-based development workflows.
• Scripting experience using at least one of: PowerShell, Bash and Python.
• Working knowledge of Linux and/or Windows administration.
• Understanding of networking concepts including DNS, TCP/IP, Load balancers, Firewalls/Security Groups, VPCs/Subnets and Routing.
• Ability to independently troubleshoot common infrastructure, CI/CD, and deployment issues.

Preferred Skills:

• Experience with AWS EKS, ECS, or Fargate.
• Experience with GitOps tools such as Argo CD.
• Experience with SonarQube, Trivy, or other security/code-quality tools.
• Experience with observability platforms such as Datadog, Grafana, or Prometheus.
• Experience supporting both Windows and Linux environments.
• AWS, Terraform, Kubernetes, or other relevant certifications are a plus.
• Experience working in an Agile/Scrum environment.

Key Competencies:

• Strong troubleshooting and problem-solving skills.
• Automation-first mindset.
• Ability to work independently on assigned technical requirements.
• Good understanding of DevOps practices and software delivery processes.
• Ability to collaborate with Engineering, Platform, CloudOps, Security, and other teams.
• Ability to identify recurring problems and contribute to permanent solutions.
• Good written and verbal communication skills.
• Willingness to learn new technologies and continuously improve technical skills.

• Independently complete well-defined DevOps tasks.
• Build and modify CI/CD pipelines using established frameworks.
• Provision and modify AWS infrastructure using Terraform.
• Develop and maintain Ansible automation.
• Deploy and troubleshoot containerized workloads.
• Troubleshoot common infrastructure, CI/CD, and deployment issues.
• Identify repetitive operational activities and automate them.
• Follow established architecture, security, and engineering standards.
• Contribute improvements to existing frameworks and reusable solutions.
• Support and share knowledge with junior team members.

Behavioral Competencies