DevOps Engineer – Voice Gateway Platform
Summary
DevOps engineer on Kore.ai's Voice Gateway team in Hyderabad, building and maintaining CI/CD pipelines, managing source repos and release workflows, and automating deployments across dev, staging, and production for mission-critical voice and contact-center applications. Tooling includes Linux packaging, Ansible, Packer, Argo CD, Flux, and Vault.
DevOps Engineer – Voice Gateway Platform
About the Role
We are looking for a motivated and hands-on DevOps Engineer to join our Voice Gateway engineering team. The role will focus on building and maintaining CI/CD repositories, automating deployments, strengthening cloud infrastructure, and ensuring reliable delivery of critical voice and contact-center applications.
The ideal candidate is self-driven, collaborative, comfortable working in a fast-paced engineering environment, and eager to learn and adopt modern DevOps practices.
Key Responsibilities
- Design, build & compile Linux packages, and maintain scalable CI/CD pipelines for Voice Gateway applications and services.
- Manage source-code repositories, branching strategies, build automation, release workflows, and deployment pipelines.
- Automate application and infrastructure deployments across development, staging, and production environments.
- Experience with incident management, production support, disaster recovery, and business continuity.
- Familiarity with Ansible, Packer, Argo CD, Flux, Vault, or similar DevOps tools.
- Experience working with multi-region cloud deployments.
Key Attributes
- Self-driven and accountable, with a strong sense of ownership.
- Collaborative team player who works effectively across functions.
- Quick learner who can adapt to new technologies and changing priorities.
- Calm and structured during production incidents and high-pressure situations.
- Customer-focused and committed to delivering reliable outcomes.
- Proactive in identifying risks, improving processes, and eliminating operational bottlenecks.
- Strong documentation and knowledge-sharing mindset.
Why Join Us?
- Work on a mission-critical Voice Gateway platform used by enterprise customers.
- Solve complex challenges across cloud infrastructure, telephony, networking, and real-time communications.
- Contribute to modernizing DevOps and deployment practices for an AI-powered contact-center platform.
- Collaborate with experienced engineering, product, and customer-facing teams.
- Build scalable automation that directly improves platform reliability and customer experience.
EDUCATION QUALIFICATION:
- · Bachelor's degree in Computer Science, Information Technology, or a related field(MCA).