DevOps Support Manager
Posted Updated
Summary
Hands-on DevOps Support Manager leading a small technical support team at a growing SaaS company in Reading (hybrid). Day to day involves major incident management, serving as the escalation point for critical issues, and working closely with engineering teams to get problems resolved quickly.
We're looking for a hands-on DevOps Support Manager to lead a small technical support team within a growing SaaS business. This is a hybrid role, with o pportunity to lead and shape a growing support function. This role combines team leadership with technical problem-solving. You'll own major incident management, act as the escalation point for critical issues, and work closely with engineering teams to ensure problems are resolved quickly and effectively. The ideal candidate will be comfortabl…