DevOps Support Manager
Summary
Lead a small technical support team within a growing SaaS business, combining people management with hands-on DevOps troubleshooting. Day to day you'd own major incident management, serve as the escalation point for critical issues, and collaborate closely with engineering, in a hybrid role based in Reading, UK.
We're looking for a hands-on DevOps Support Manager to lead a small technical support team within a growing SaaS business. This is a hybrid role, with opportunity to lead and shape a growing support function.
This role combines team leadership with technical problem-solving. You'll own major incident management, act as the escalation point for critical issues, and work closely with engineering team...
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