Devoteam Cyber Trust | SOC Analyst | Financial Sector
Summary
A SOC Analyst role at Devoteam Cyber Trust serving the financial sector: the person monitors security tools, troubleshoots and escalates security alerts, manages tickets against SLAs, and drives service improvements. Core tech includes Darktrace, CrowdStrike, GuardDuty, and networking (TCP/IP, DNS/NTP, OSPF/BGP, MPLS).
- Respond promptly following processes to alerts on the monitoring tools;
- Troubleshooting security alerts, researching specific solutions and deliver solutions.
- Managing security changes in accordance with any required change management process.
- The ability to handle, track, review, and orchestrate the tickets received.
- Be able to prioritize tasks in accordance with SLAs.
- Work with team to identify service improvements to process and procedure.
- Proactively identify, own, and escalate any issue or problem that could impact the services.
- The ability to quickly engage InfoSec challenges
- Experience working on Security Operations Center(SOC) or equivalent technical training in the area;
- Knowledge of security monitoring tools(ex: DarkTrace, CrowdStrike, GuardDuty, etc);
- Knowledge and experience of network infrastructures such as LAN and WAN network technologies;
- Knowledge in the following network technologies TCP/IP, DNS/NTP, Routing Protocols (OSPF, BGP), MPLS;
- Ability to work effectively in a team;
- Willingness and ability to learn new products and network/security technologies quickly, often without the focus of formalized training;
- Be able to communicate about networking/security issues effectively and in a comprehensible manner both externally and internally.
The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.