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AIA Digital+

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DevSecOps Platform Operations Lead

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Summary

Lead the operations and governance of the Open Source Software (OSS) and DevSecOps platform at AIA's insurance technology hub in Makati — managing OSS onboarding/licensing compliance, CI/CD and developer tooling (GitHub, Jenkins, Azure, Docker, Kubernetes), automation, incident response, and coaching DevOps engineers.

Lead DevOps initiatives to streamline the software development lifecycle improving developer productivity, delivery speed, and code quality.


Roles and Responsibilities:

  • Lead the operations, governance and continuous improvement of the Open Source Software (OSS) platform, ensuring that the service remains secure, reliable, compliant and aligned with organizational requirements.

  • Manage OSS onboarding, software component assessment, policy enforcement and exception handling in accordance with applicable security, licensing, architecture and risk requirements.

  • Partner with application, security, risk, architecture and procurement teams to promote the responsible adoption and use of open-source software across Group Office and Local Business Units.

  • Monitor OSS platform availability, performance, capacity, integrations and service quality, and proactively address operational risks or service degradation.

  • Provide operational support for DevOps platforms, including source code management, CI/CD, artifact management, container technologies and related developer tooling.

  • Implement and maintain automation, monitoring and operational controls to improve platform security, reliability, scalability, support efficiency and user experience.

  • Lead incident investigation, service restoration and root-cause analysis for supported platforms, ensuring that corrective and preventive actions are implemented and tracked to closure.

  • Plan and coordinate platform onboarding, migrations, upgrades, integrations and service changes, with appropriate testing, approvals, communications and rollback arrangements.

  • Maintain accurate platform documentation, standard operating procedures, service records, support guides, governance records and audit evidence.

  • Manage internal stakeholder and vendor engagement relating to platform support, licensing, service performance, delivery commitments and issue resolution.

  • Identify and manage platform risks, vulnerabilities, capacity constraints and improvement opportunities, ensuring appropriate ownership, prioritization and remediation.

  • Provide technical guidance, coaching and operational leadership to DevOps engineers and other platform support resources.


Preferred Job Requirements:

  • Degree in Information Technology, Computer Science, Cybersecurity or a related discipline, or equivalent professional experience.

  • Relevant experience managing or supporting enterprise OSS governance, DevSecOps or software supply chain platforms

  • Strong knowledge of open-source software risks, including licensing obligations, intellectual property considerations, security vulnerabilities, component provenance and end-of-life risks.

  • Familiarity with OSS management, artifact repository and software supply chain security solutions, such as Sonatype Nexus, GitHub, container registries or equivalent platforms.

  • Experience managing operational controls, access management, monitoring, audit evidence and service documentation for enterprise platforms.

  • Strong understanding of DevOps and CI/CD practices, including source code management, build pipelines, artifact management, container technologies and deployment automation.

  • Experience with technologies such as GitHub, Jenkins, Azure, Docker and Kubernetes, or equivalent enterprise tooling.

  • Strong automation and scripting skills, preferably using Python, Bash or other relevant languages.

  • Strong analytical and troubleshooting capabilities, with the ability to assess complex risks, determine root causes and drive issues through resolution.

  • Ability to translate technical, security and licensing risks into clear operational requirements and actionable guidance for application teams and business stakeholders.

  • Strong stakeholder and vendor management skills, with the ability to work effectively across Group functions and Local Business Units.

  • Strong written and verbal communication skills, including the ability to develop policies, operating procedures, risk reports and governance materials.

  • Demonstrated ability to lead operational improvements, coach team members and work effectively in a fast-paced, cross-functional environment.


Be part of AIA Philippines's Technology Hub, the AIA Digital+ Philippines.

We are a brand that captures AIA’s Group-led Technology, Digital and Analytics hubs dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

Launched in Mainland China, Malaysia and the Philippines, AIA Digital+ is bringing together top Technology, Digital and Analytics talent to accelerate AIA’s transformation and secure our position as the technology leader in the insurance industry.

At AIA and AIA Digital+, we strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.


JOIN US NOW! Be part of the Industry's certified GREAT PLACE TO WORK for and enjoy these comprehensive benefit package upon hire and upon regularization;


✅ HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)

✅ 15 days VL and 15 days SL (Pro-rated for mid-year hire)

✅ Guaranteed 14th-month pay

✅ Annual Targeted Incentive (Performance Bonus)

✅ Group Life Insurance

✅ Protection benefits, and a lot more w/c will be discussed during the job offer stage

#AIAPhilippines #AIADigital+PH #AIAITPH #EmpowerYourCareer

#HealthierLongerBetterLives #EqualOpportunities


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