Job Title:

DG Specialist

Reports to:

Assistant Operations Manager

Department/Group:

Operations

Salary Range:

$18-$23

Travel:

Negligible

Position Type:

Full Time

Schedule

Monday-Friday 8 a.m. – 5 p.m.

Location:

Houston, Tx

About DGM

DGM is a family owned and operated company. We supply a wide range of services and custom solutions to fit the needs of all our customers. Regardless of the size or commodity, DGM will ensure your cargo is packed properly for safe and secure transport following the compliance regulations.

Ideal Candidate

Currently looking for motivated, initiative-takers who follow direction well and are eager to learn and grow alongside our brand.

Job Description

Role and Responsibilities

• Extensive knowledge of laws – DOT, IATA, IMDG, ITCO and other applicable regulations
• Knowledge or experience with hazardous materials and/or waste transportation a plus
• Successful completion of any IATA, IMDG, and ITCO training courses with a minimum score of 90%
• Ability to obtain other specific certifications as needed for position
• Data Entry
• Fleet/load/shipment planning (import and export)
• Carrier Management
• Freight Audit and Bill Pay prep
• Shipment/Packing scheduling
• Aids other team members with daily activities as needed
• Customer interface via email, phone, or through facility visits
• Ensure that all emails and phone inquiries from customers are answered within 2 hours of receipt
• Handle all assigned accounts efficiently
• Ensure that job-breakdowns, work instructions, SOPs and regulations are followed
• Mark and label cargo accordingly
• Must perform standard classifications
• Must perform all checklists

Qualifications and Education Requirements

• Must be able to work in fast-paced environment and handle multiple projects and tasks during the workday
• 3-5 years experience in Hazardous materials
• Knowledge of C2C software
• Experience with international trade and/or freight forwarding experience
• Customer Service oriented
• Quality Focused
• Detail oriented and organized
• Time Management with the ability to prioritize and plan operational workload
• Knowledge of DOT and other applicable federal and state regulations

Other skills

• Excellent verbal and written communication skills
• Ability to communicate with people from all levels of education and backgrounds
• Ability to communicate clearly via email
• Ability to initiate and maintain relationships with internal and external customers
• Analytical and problem-solving skills
• Strategic thinking, scenario planning, and risk mitigation techniques and systems
• Must be patient and adjust to change quickly
• Proven Proficiency in Microsoft Software

Additional Notes

DGM provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state, or local law.