Diamond Jewelry Retail Consultants
Carat Heritage Singapore is 100% female-owned and operated. Our partners Ashley & Belle met as former colleagues working at Facebook (now Meta) with a shared passion for jewelry. Partnering with esteemed jeweller families with three generations of expertise, we offer exquisite craftsmanship and quality at accessible prices.
The following positions are currently available:
Full-time / Part-time Diamond Retail Consultants
Location: The Centrepoint
Hours: 30-40 hours a week for full time and 5-10 hours a week for part time. As our customers prefer visiting us on weekends, a minimum of 5 hours on either Saturdays or Sundays will be required for the full-time role.
Base salary plus attractive commissions
Job Description:
We are seeking passionate and polished Diamond Retail Consultants to join our growing brand. As the face of our brand, you will provide a warm, educational, and luxurious experience for every customer.
Key Responsibilities:
- Coordinate private viewing sessions with customers with professionalism and enthusiasm
- Educate clients on diamonds and showcase our fine jewelry collection (Full training will be provided)
- Build rapport with customers and manage custom orders from initiation to completion
- Handle quotations, invoicing and payment collections
- Provide exceptional after-sales service and follow-up
- During ad-hoc events, assist in daily operations, inventory checks, and visual merchandising
- Taking product videos for social media content / live streams monthly
Requirements:
- Prior retail or customer service experience, ideally in jewelry, fashion, or luxury
- Strong communication and interpersonal skills to relate to customers
- Passion for sustainability and interest in fine jewelry
- Availability on weekends and key retail periods in Q4.
- Professionally dressed and punctual for client appointments, detail-oriented, and self-motivated
- A strong command of the English language is essential.
Bonus: Jewelry or gemological training is a plus but not required.
If you love connecting with people and have an eye for elegance, we’d love to meet you.