Diesel Service Technician
-
Provide technical service to vehicles and equipment
-
Read job order, observe and listen to vehicle in operation to resolve malfunction and plan work procedures
-
Follow checklists ensuring all critical parts are examined
-
Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
-
Test-drive vehicles to ensure that they run smoothly
-
Tag all warranty parts and returns to warranty clerk
-
Attend training classes and keep tabs on factory technical bulletins
-
Develop and maintain positive relationships with customers to increase overall customer happiness
-
Properly complete the service and/or repairs assigned by supervisor
-
Complete all work according to the applicable safety requirements and published procedures
-
Participate in, and utilize to the best of one’s abilities, technical training as assigned by management
-
Maintain your designated workspace in an organized and clean manner
-
Ensure guest vehicles are returned as clean as they were prior to being serviced
-
Show the utmost courtesy to all guests, visitors and dealership personnel
-
Make every effort to achieve the production objectives set by management
-
Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing warranty repairs and torque specifications
-
Any other duties as outlined by the Service Supervisor and or management
-
At least 1 year of Fleet or Dealership experience
-
High school diploma or equivalent required
-
ASE certification preferred
-
CDL certification preferred
-
Teammate with a strong sense of dedication to the customer and service team
-
Self-motivated and professional
-
Possess own tools