Dietary Manager

Position Summary

At OPS Living, meals are more than nutrition—they are comfort, connection, routine, and one of the most meaningful parts of a resident's day.

The Dietary Manager is responsible for leading all aspects of the community dining program, ensuring residents receive high-quality meals and exceptional service in a safe, clean, and welcoming environment. This position oversees kitchen operations, food preparation, inventory management, regulatory compliance, sanitation standards, and dietary team performance.

The Dietary Manager serves as both a leader and a working manager, building systems, developing team members, maintaining high standards, and creating a dining experience that enhances residents' quality of life.

This role is ideal for someone who enjoys serving others, leading people, solving problems, and creating consistency through strong operational leadership.

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About OPS Living

At OPS Living, our mission is simple:

We care deeply for our team, our clients, and our community.

We provide safe, affordable, and loving communities where seniors can thrive. Every team member contributes to creating an environment where residents feel respected, valued, and at home.

Our core values guide how we work every day:

• Serves Reliably – We follow through on our commitments and provide dependable support to residents and teammates.

• Utilizes Unconventional Collaboration – We solve problems together and support one another across departments.

• Celebrates Regularly – We recognize effort, progress, and accomplishments.

• Enjoys the Journey – We bring positivity, gratitude, and purpose to our work.

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Job Description

Dining Program Leadership

• Oversee daily food service operations and meal production.

• Ensure meals are prepared and served according to company standards and resident dietary requirements.

• Maintain meal quality, presentation, portion control, and service consistency.

• Monitor resident satisfaction and implement improvements when needed.

• Foster a welcoming dining experience that promotes resident engagement and enjoyment.
  

Team Leadership & Development

• Recruit, train, coach, and supervise dietary staff.

• Establish clear expectations and accountability for performance.

• Conduct ongoing training related to food safety, sanitation, customer service, and departmental procedures.

• Assist with scheduling and staffing to ensure adequate coverage.

• Promote a positive team culture built on respect, reliability, and teamwork.
  

Regulatory Compliance & Food Safety

• Maintain compliance with all applicable federal, state, local, and company regulations.

• Ensure adherence to food safety, sanitation, infection control, and kitchen cleanliness standards.

• Maintain required documentation, temperature logs, cleaning schedules, and inspection records.

• Always keep the kitchen and dining areas survey ready.
  

Inventory & Budget Management

• Manage food ordering, inventory control, and supply management.

• Monitor food costs and reduce waste while maintaining quality standards.

• Ensure that adequate inventory levels are maintained for daily operations.

• Evaluate purchasing opportunities and vendor relationships to maximize value.
  

Operational Excellence

• Develop and maintain efficient kitchen systems and workflows.

• Coordinate with nursing and leadership teams regarding resident dietary needs and special accommodations.

• Address operational challenges proactively and identify solutions before issues escalate.

• Maintain kitchen equipment and report maintenance concerns promptly.
  

Resident & Family Experience

• Support individualized dining experiences whenever possible.

• Accommodate physician-ordered diets and resident preferences.

• Interact professionally with residents, families, visitors, and team members.

• Contribute to an environment where residents feel valued, respected, and cared for.