Digital App Developer and Administrator - Hybrid

Join the enablesGROUP – Where Talent Meets Opportunity!

Why Join enablesGROUP?

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small.

Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success. Check us out at www.enablesgroup.com.

At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success.

We have market leading engagement scores and invest heavily in your Learning and Development, with a specific focus on enhancing your ability to leverage AI in your daily tasks.

Our Perks & Benefits include:

• Comprehensive health and life insurance starting Day 1, covering 2 eligible dependents.

• 19 leave credits for vacation and emergency.

• Endless opportunities for career advancement with annual performance reviews and salary increases.

• Company-provided laptop to set you up for success.

• Convenient office location in Pasig, at the heart of Manila, accessible to all.

• Loyalty rewards: Employees celebrating 5 years could receive a profit-sharing scheme.

• In-house learning & development programs with access to the latest in AI and technology.

Job Title: Digital App Developer
Location: Ortigas, Pasig, PH
Work Schedule: Monday to Friday, 6:00 AM to 3:00 PM PH Time (Hybrid | 3x Onsite, 2x WFH)

Job Summary

We are seeking a detail-oriented App Administrator & Digital Platform Specialist to manage and enhance our resident engagement mobile application and supporting digital platforms. In this role, you will be responsible for application administration, feature configuration and development, content publishing, data management, testing, release coordination, and ongoing platform support. You will work closely with Marketing, Technology, and external vendors to deliver seamless user experiences, troubleshoot issues, implement enhancements, manage communications and audience segmentation, and ensure effective governance, documentation, and compliance. The ideal candidate will have experience in application administration, low-code or CMS platforms, requirements gathering, testing and release management, data management, analytics, and stakeholder collaboration, with a strong focus on continuous improvement and customer experience.

Job Responsibilities

• Application Administration: Manage daily app operations, platform settings, permissions, workflows, access and publishing processes.

• App Development & Configuration: Configure and develop approved app features, forms, workflows and functional enhancements within platform capability.

• Issue & Defect Management: Investigate, reproduce and resolve low-level issues; coordinate escalation, fixes and follow-through.

• Content & Campaign Support: Support Marketing-owned content deployment, notifications, approvals and publishing quality across the app.

• Audience & Data Management: Manage segmentation, uploads, validation, cleansing and data accuracy for resident communications.

• Requirements & Solution Design: Translate stakeholder needs into clear requirements, user stories, acceptance criteria and development briefs.

• Testing & Release Management: Coordinate UAT, regression testing, release readiness, deployment checks, rollout and release documentation.

• Integrations & Vendor Coordination: Work with Technology and Pluss Communities on technical dependencies, integrations, fixes and enhancement delivery.

• Analytics & Continuous Improvement: Monitor usage, feedback and performance to recommend practical product and experience improvements.

• Governance & Documentation: Maintain procedures, change logs, support records, access controls, privacy standards and operating frameworks.

Qualifications

Essential

• Digital application administration, app support or product support experience

• Experience configuring and enhancing mobile or customer-facing digital platforms

• Troubleshooting, defect reproduction and issue-resolution capability

• Requirements gathering, user stories, UAT and release support

• Content / CMS, data management and digital publishing experience

• Strong Microsoft 365, Excel and business systems confidence

• Strong written and spoken English for Australian stakeholder collaboration

• High attention to detail, process discipline and time-management skills

Preferred

• Mobile app development, low-code / no-code or web application development experience

• Basic HTML, CSS, JavaScript or scripting knowledge

• API, integration, webhook or connected-system exposure

• Pluss Communities or comparable resident / customer app platform experience

• CRM, CMS, notification or customer communication platform exposure

• Vendor and third-party technical coordination

• Remote / offshore team environment and digital transformation projects

• Reporting, analytics and engagement metric experience

Systems/Applications Preferred

• Pluss Communities support platform

• Mobile app CMS / low-code platform

• Content Management Systems / WordPress

• Microsoft Office, Excel and SharePoint

• Service desk / ticketing systems

• CRM / customer database systems

• API / integration tools

• Basic HTML / CSS / JavaScript

• Digital Asset Management tools

• Reporting / analytics platforms

• Project management tools

• App release / testing tools