Digital Banking Support Specialist
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Description
Job Description Job Description Digital Support Specialist Location: Jacksonville, FL (100% Onsite) Schedule: 11:00 AM – 8:00 PM EST Pay Rate: $29.46/hr Experience: 2–5 Years Job Description Client is seeking a Digital Support Specialist to provide Tier 2 technical support for digital banking platforms. The role involves troubleshooting online/mobile banking issues, managing escalations, tracking incidents, and coordinating with IT teams and vendors to ensure timely resolution. Must-Have Skills…