Digital Business Analyst - APAC
Summary
Lush Cosmetics is hiring its first APAC Digital Business Analyst, based in Sydney, as the link between regional operations and global digital teams. Day to day you'll turn visions into detailed plans dev teams can build from, while hands-on testing and investigating issues across ecommerce, POS, stock, loyalty and internal systems.
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
Diversity Matters:
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Key Info:
You will be the link between our APAC operations and the digital teams who build and run our platforms.
You will take a vision and will work out what it means for our systems, teams, customers and processes. You'll turn it detail and create comprehensive plans that our dev teams can build from.
The work will cover a mix of ecommerce and retail systems including (but not limited to!) our loyalty programme, point of sale and stock systems, web and app ecommerce platforms, and internal tools.
This is a hands-on role that is part technical mastery and part communications expert, all with a project management flair. As well as working with stakeholders, you will spend time deep in our platforms and data, testing changes, finding ways forward, and looking into issues yourself before they reach engineering.
This role is based in Sydney and will be working with market teams across the region as well as with Lush Digital colleagues in the UK, Europe, and North America.