Digital Business Analyst
Salary: $35,000 – $45,000 per month
Company: Chinasoft International
Work Location: Central, Hong Kong
Employment Type: Full-time, 12-month Renewable Contract
Overview
Chinasoft International is seeking a proactive Digital Business Analyst to join a premier hospitality and entertainment group based in Central, Hong Kong. In this role, you will bridge the gap between business objectives and technical execution by translating user needs and operational goals into actionable, well-defined digital specifications. Collaborating closely with product owners, stakeholders, and delivery teams, you will manage backlog health, drive user acceptance testing (UAT), and leverage data analytics to optimize customer-facing digital touchpoints.
Responsibilities
Requirement Engineering: Elicit, clarify, and prioritize business requirements for digital initiatives; craft clear functional specifications, process flow diagrams, and user stories with precise acceptance criteria.
Agile Backlog Delivery: Partner with Product Owners during backlog grooming and sprint planning, supporting engineering squads with scope clarifications throughout the delivery lifecycle.
Testing & Quality Assurance: Formulate UAT plans, coordinate test scenarios with business stakeholders, secure formal sign-offs, and verify that shipped capabilities match defined acceptance standards.
Performance & Insight: Track key product performance metrics and digital analytics to identify operational bottlenecks, mitigate project risks, and recommend continuous improvements.
Requirements
Education & Domain: Bachelor’s degree in Knowledge Management, Computer Science, or a related discipline; practical familiarity with digital/mobile platforms and the WeChat Mini Program ecosystem.
Agile Methodology: Solid understanding of Scrum principles and ceremonies, with demonstrable experience supporting Agile sprint delivery (PSM or Product Owner certifications are advantageous).
Tooling & Documentation: Hands-on experience utilizing Jira, Confluence, Miro, and Figma to model workflows and articulate user stories.
Analytical & Soft Skills: Strong critical-thinking ability, adept at managing changing priorities in fast-paced delivery environments with diverse stakeholders.
Languages: Fluent communication skills (written and spoken) across Cantonese, Mandarin, and English.