Digital Business Support Specialist - Pan EU
Posted Updated
- Partner with regional marketing, sales and after-sales teams to understand business priorities, operational challenges and digitalization opportunities.
- Collaborate with global product and IT teams to support the rollout, enhancement and adoption of systems and digital solutions across the European region.
- Act as a trusted business partner for local stakeholders, ensuring global platforms and processes are effectively adapted to regional business needs and regulatory requirements.
- Support continuous improvement initiatives by identifying process gaps, improving user experience and promoting operational efficiency through digital tools and automation.
- Coordinate user enablement activities including training, onboarding and change management to improve system adoption and business engagement.
- Provide functional support and stakeholder coordination for commercial applications, ensuring issues and enhancement requests are managed effectively.
- Work cross-functionally with IT, customer service, finance and other business teams to improve data consistency, system integration and end-to-end collaboration.
- Ensure digital solutions and data handling practices comply with GDPR and relevant European regulations.
- Bachelor’s degree or above in Information Systems, Business Administration, Marketing, Computer Science or a related field.
- Experience in IT business partnering, digital transformation, business applications or product operations within an international environment.
- Good understanding of commercial business processes, preferably within automotive, retail, mobility or related industries.
- Familiarity with CRM, DMS, sales or after-sales platforms is an advantage.
- Strong stakeholder management and cross-functional communication skills in an international environment.
- Ability to translate business requirements into practical digital solutions and coordinate with technical teams.
- Fluent English communication skills; additional European languages are a plus.
- Knowledge of GDPR and European compliance standards is preferred.
- Vielfältige persönliche und berufliche Entwicklungsmöglichkeiten in einem stark wachsenden und langfristig orientierten Unternehmen
- Anspruchsvolle und abwechslungsreiche Aufgaben in einem dynamischen und spannenden Arbeitsumfeld
- Einen unbefristeten Arbeitsvertrag mit attraktiver Vergütung sowie einem umfassenden Sozialleistungspaket, einschließlich betrieblicher Krankenversicherung (BKV), betrieblicher Altersvorsorge (BAV), Kinderbetreuungszuschuss für nicht schulpflichtige Kinder, vermögenswirksamer Leistungen (VWL) und Sportzuschuss
- Ein engagiertes Team sowie eine offene, wertschätzende und kollegiale Unternehmenskultur
- Zusätzliche freie Brückentage über den vertraglichen Urlaubsanspruch hinaus