Digital Health Consultant
JOB DESCRIPTION:
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
In Abbott’s Diagnostics Division
We deliver innovative diagnostic solutions that empower healthcare providers with accurate, timely insights. Our broad portfolio supports hospitals, laboratories, and clinics worldwide—enhancing efficiency, improving patient outcomes, and driving smarter healthcare decisions.
The Opportunity
We are looking for a Digital health Consultant to be based in Gauteng
This role partners closely with the Core Lab Sales Organization to deliver intelligent insights, optimize lab operations, and drive adoption of Abbott’s AlinIQ portfolio, ultimately enhancing customer value and satisfaction.
What You’ll Work On
- Present and position AlinIQ OPEX Enabler solutions at customer sites
- Support pre-sales activities, including creation of Statements of Work (SOW)
- Identify customer pain points and develop tailored solutions to expand value opportunities
- Deliver advanced and functional training on AlinIQ solutions in live lab environments
- Optimize customer workflows by leveraging AlinIQ functionalities
- Ensure maximum utilization of solutions, driving ROI and customer satisfaction (NPS)
- Collaborate with sales teams to identify and close value expansion opportunities
- Reduce training-related issues through hyper-care support and proactive engagement
- Act as a trusted advisor, transforming customer sites into AlinIQ reference centers
Qualifications
- Bachelor’s degree in medical/Life Sciences, IT, or Medical Technology (preferred)
- Strong understanding of IT systems within hospital or laboratory environments
- Experience in healthcare IT, laboratory medicine, or diagnostics preferred
- Proven ability to translate technology into business and clinical value
- Strong consulting, stakeholder management, and relationship-building skills
- Excellent analytical and problem-solving capabilities
- Hands-on approach with strong presentation and communication skills
- Customer-focused mindset with the ability to influence and collaborate cross-functionally
- Detail-oriented, solution-driven, and open to challenging the status quo
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
CRLB Core Lab
LOCATION:
South Africa > Johannesburg : Abbott Place
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 50 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Not Applicable