Digital & IT Strategy Manager (Operating Model & Change) (f/m/d)

As Digital & IT Strategy Manager (Operating Model & Change), you will shape and steer the strategic development of TÜV SÜD’s product-centric Target Operating Model. You will translate the Digital & IT Strategy into operating-model principles, solutions and value-stream structures, governance, accountabilities, funding and capacity mechanisms, and persistent cross-functional teams. You will evaluate whether the Operating Model delivers the intended strategic outcomes and measurable business value. In addition, you will define the strategic improvement agenda and build the capabilities and behaviours required for sustainable adoption. Change management and communication will serve as targeted levers for successful strategy execution.

Responsibilities

• Define and continuously evolve the strategic direction, principles and target state of the product-centric Operating Model in alignment with the Digital & IT strategy and business priorities
• Translate strategic priorities into coherent product and value-stream structures, persistent cross-functional teams, governance, accountabilities and outcome-oriented ways of working across Digital & IT
• Own the Operating Model improvement agenda by diagnosing performance and maturity, identifying strategic gaps, setting priorities and steering improvements through implementation, adoption and value realization
• Shape portfolio governance, product-based funding and capacity allocation with Finance, People, Portfolio Management and Digital & IT leadership to enable effective prioritisation and end-to-end accountability
• Establish a performance and maturity framework for the Operating Model that links organisational effectiveness and adoption to delivery performance, product outcomes and measurable business value and translate insights into strategic management decisions
• Define and lead the change, enablement and communication agenda required to embed and sustain the Operating Model, including change impact and readiness, leadership and employee enablement, capability development, stakeholder engagement and targeted communication, while reinforcing the behaviours and ways of working required for product ownership and outcome delivery

Qualifications

• University degree in business administration, information systems, organisational development, psychology, engineering or a comparable field
• At least five years of professional experience in Digital & IT strategy, operating-model design, product-centric transformation, organisational development or change management within a leading management or technology consulting firm
• Demonstrated experience in implementing and improving strategies and product operating models in complex, international Digital & IT organisations
• Deep understanding of product operating models, including product and value-stream structures, persistent teams, product ownership, portfolio governance, lifecycle management and outcome-based prioritisation
• Strong expertise in organisational design, governance, operating-model diagnostics, maturity assessments, flow metrics, value realization, competency modelling, capability assessment and workforce transition
• Strong systems thinking, evidence-based problem-solving, stakeholder management and influencing skills, Training or certification in product operating models, organisational development, change management, agile or product management is beneficial
• Business-fluency in German and English language