Digital Manager
We're looking for a Digital Manager to lead the development and optimisation of our digital platforms, creating engaging, data-driven experiences that connect fans with the team. Working across Editorial, Marketing, Creative and Insights, you'll help deliver our digital strategy, drive fan engagement and support commercial objectives.
Digital Platforms
- Manage and develop the team website and digital platforms.
- Work with external partners to improve functionality, performance and user experience.
- Oversee day-to-day management of CMS and marketing automation platforms.
Digital Marketing & CRM
- Deliver multi-channel campaigns across email, SMS, web push, WhatsApp and other digital channels.
- Build automated customer journeys and personalised experiences.
- Optimise campaigns through testing, segmentation and analytics.
Content & Fan Engagement
- Support the Editorial team with digital content publishing.
- Manage the digital experience for the I / AM membership programme.
- Ensure content is accurate, engaging and on-brand.
Analytics & Governance
- Monitor website and campaign performance, providing insights and recommendations.
- Ensure GDPR compliance, data governance and platform security.
- Produce regular reporting to support digital strategy.
Collaboration
- Work closely with internal teams and external agencies to deliver integrated digital campaigns.
- Support cross-functional projects that enhance fan engagement.
- Experience managing websites, CMS platforms and digital products.
- Hands-on CRM and marketing automation experience (e.g. Insider One or similar).
- Strong knowledge of Google Analytics, SEO, UX/UI and digital marketing best practice.
- Experience delivering automated, multi-channel customer journeys.
- Understanding of GDPR and data governance.
- Excellent communication, stakeholder management and organisational skills.
- A data-driven, proactive approach with strong attention to detail.
Investing in your career is paramount. We promote professional and personal development through a provision of learning opportunities and work with you to shape your career and realise your full potential.
As part of our high-performing, collaborative team, you'll enjoy a competitive package, including a discretionary bonus scheme, private healthcare, pension plan, life assurance, TEDSgroup childcare benefits, a cycle-to-work scheme, tech scheme, and car scheme.
You will also have access to our state-of-the-art facilities at the AMR Technology Campus, featuring a new on-site gym with fitness, spin and yoga classes, a bistro café, and restaurant.