Digital Marketing - Remote

About The Company

fishbat is a full-service digital marketing agency focused on helping clients achieve measurable results through creative digital solutions. The company works in a fully remote environment, using an Agile workflow to coordinate projects, stay aligned with client priorities, and maintain regular communication across teams.

Through weekly planning sessions, daily check-ins, and team-building initiatives, fishbat aims to create a collaborative and connected workplace where employees can work effectively from anywhere.

About the Role

fishbat is seeking an experienced Senior Digital Marketing Account Director & Project Manager to lead client relationships, oversee digital marketing projects, and coordinate the work of dedicated account teams, content creators, and designers.

This role combines account management, project leadership, campaign oversight, and quality control. You will manage client communications, budgets, timelines, and deliverables while ensuring that projects meet client expectations and brand standards. Working closely with the Director of Strategy, Program Director, and senior management, you will help coordinate campaign execution and content development across multiple client accounts.

The ideal candidate brings agency experience, strong organizational skills, a solid understanding of digital marketing, and the ability to balance creative quality with deadlines, budgets, and client priorities.

Key Responsibilities

Client and Team Leadership

•Manage client relationships, team schedules, and assigned team members across multiple accounts and projects.

•Oversee client communications through email, Asana, meetings, and phone conversations.

•Prepare and present marketing reports, project updates, performance summaries, and client presentations.

•Collaborate with internal teams, leadership, and other departments to keep projects aligned with client objectives.

•Monitor project budgets, team hours, timelines, and deliverables.

•Plan and prioritize work according to client retainers and statements of work (SOWs).

•Identify opportunities to improve team processes, project delivery, and client service.

Project Management and Campaign Delivery

•Manage projects from planning through completion, including assigning tasks, tracking deliverables, reviewing quality, and ensuring work is completed on time and within budget.

•Coordinate team members, freelancers, and shared resources to keep projects progressing according to schedule.

•Review content and creative work to ensure quality, accuracy, and alignment with client expectations.

•Work with the Director of Strategy to support project planning and marketing strategy.

•Collaborate with internal teams to develop, design, and implement marketing deliverables.

•Track delegated tasks, follow up on outstanding work, and communicate schedule changes or project risks.

•Prepare campaign metrics reports and provide insights into performance.

•Ensure client brand standards are consistently applied across marketing materials.

•Oversee the development of engaging content, including whitepapers, e-books, blog posts, social media content, and digital advertising campaigns.

Required Qualifications

•At least 5 years of digital marketing experience in an agency environment, working across diverse industries.

•Bachelor’s degree in Business, Marketing, Communications, or a related field.

•Demonstrated success managing client relationships and marketing projects.

•Strong organizational skills and the ability to manage multiple accounts, deadlines, and priorities.

•Excellent interpersonal, written, and verbal communication skills, including confidence communicating with clients by phone and in meetings.

•Creative judgment and the ability to recognize high-quality design and marketing content.

•Understanding of current digital media trends, marketing analytics, and relevant digital tools.

•Direct experience with analytics, reporting, and campaign performance measurement.

•Familiarity with Google Analytics, Facebook Analytics, Twitter Analytics, or comparable analytics platforms.

•Experience establishing and managing client timelines, deliverables, and expectations.

•Strong understanding of brand strategy, positioning, and the role of branding in advertising.

•Ability to collaborate effectively with clients, creative professionals, internal teams, and senior management.

Preferred Qualifications

•Experience with HubSpot.

•Familiarity with Asana or similar project management tools.

•Experience working in an Agile project management environment.

Work Environment

This is a fully remote position. fishbat uses an Agile workflow, daily team check-ins, and weekly planning meetings to coordinate work, track progress, and maintain communication across the organization. The role requires someone who can manage client expectations, coordinate distributed teams, and keep multiple projects organized in a remote setting.