Digital Marketing Strategist, gTech Ads (English, Korean)

About

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers.

Responsibilities

• Provide results across markets, customers and stakeholders through multi-dimensional problem solving and cross-functional collaboration, delivering an excellent experience to Google's clients.
• Drive decision-making and thought-leadership with Sales in enabling business/performance growth through interventions, and also ensure the client portfolio sustains effective business growth.
• Develop advanced frameworks and customer solutions and help activate these with the customers, find opportunities to leverage these across businesses and markets.
• Be the subject-matter-expert in the region/business model, architect multi-quarter projects by suggesting new proposals and lead project planning, project groups and execution.
• Support the Management team in advocating culture for the CSA team, providing coaching or mentorship to the team, and act as a trusted advisor with key stakeholders in driving business discipline activities like workflow, pipeline, vendor utilization, product activation, and people pillars.

Requirements

• Bachelor's degree or equivalent practical experience.
• 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
• 1 year of experience working in customer relationship development, account management, media consulting, or a related role.
• Ability to communicate in Korean and English fluently to interact in this customer-facing role.

Preferred

• Experience optimizing and troubleshooting products or services.
• Understanding of Media landscape and knowledge of Google's advertising solutions or similar digital advertising campaigns and platforms.
• Ability to demonstrate a data-driven approach when proposing solutions, providing actionable insights to customers.
• Ability to create strategic programs to drive performance (e.g., product adoption plans; campaign optimization syncs).
• Ability to work with cross-functional teams.

Benefits

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