Digital Merchandising Lead
Description
Location: Remote
Salary: 76K - 84K
At Nordic Naturals we respect each individual for their uniqueness and the value they bring to our organization. We place an emphasis on self-empowerment and positive inner development. Our practices instill values that are integral to functioning as individuals and as a collective whole. We work interactively as an organization to encourage goal setting and excellence in both our personal and professional lives. Our team embodies a culture of integrity and we encourage everyone to live longer, healthier lives.
POSITION SUMMARY
As a member of the DTC eCommerce Sales team, the Digital Merchandising Lead will assume responsibility for organic content strategy and updates across eCommerce channels. They will ensure all content is accurate and optimized for user experience, as well as aligned to the needs of each specific channel. Beyond executing updates, they will work with cross-functional stakeholders across brand marketing, web, sales, and creative/regulatory to ensure all content is brand-safe and optimized for search engines and agentic models. The ideal candidate will bring a strong interest in evolving digital media technology, as well as a strategic mindset and bias for action. They will bring an analytical mindset, understanding how engagement and conversion metrics are impacted by content strategy.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, this individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Function Statements
- Own organic content strategy (within the brand guideline framework), creative briefing and implementation across retailer brand stores, organic PDP content, A+ content, review syndication. Set standard for eCommerce merchandising across channels (eRetailers + DTC) optimizing the digital shelf through continuous experimentation
- Assortment, competitive, promo strategy, analysis, and recapping; working cross-functionally with brand teams, DTC sales & ops and performance marketing
- Assists in Product Information Management (PIM) syndication across channels, developing process improvements to increase efficiency with PIM coordinator
- Strong understanding of media & conversion metrics, and ability to use insights to maximize engagement and purchase intent
- Future-forward mindset, deep interest in bringing new tool and platform product updates to enhance automation and high-volume content updates
POSITION QUALIFICATIONS
Skills & Tools:
- Must be proficient with MS Office and have advanced Excel and PPT skills (Pivot Tables + charts, VLookups, Macros)
- Experience with content syndication/PIM tool, owning updates across major eCommerce platforms for a 100+ product portfolio (Syndigo, Salsify)
Competency Statements
- Positive - Ability to view all situations with a positive attitude.
- Accountable – takes ownership for responsibilities, acknowledges and learns from mistakes
- Innovative - Ability to look beyond the standard solutions and "think outside the box".
- Independent – Must be self-motivated and able to manage obligations without direct supervision
- Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
- Communication (oral and written) - Ability to communicate effectively with others using spoken and written word clearly and concisely.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Conceptual Thinking - Ability to think in terms of abstract ideas
- Initiative - Ability to make decisions or take actions to solve a problem or reach a goal
- Project management - Ability to organize and direct a project to completion.
- Enthusiastic - Ability to bring energy to the performance of a task.
- Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
Other Requirements:
- 3+ years experience in eCommerce content strategy, ideally in a CPG vertical
- 3+ years working with eCommerce retailers and/or DTC sales channels (Amazon, Target, Walmart, DTC sites)
Skills
As published by greenhouse · 12 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (2)
- Preferred First Name optional
- LinkedIn Profile optional
Pick from a list (10)
- Do you have authorization to work in the country this role is based?
- Will you now or in the future require sponsorship for an employment visa status (e.g., H-1B, F-1 status)?
- Are you open to the salary range listed on the job description?
- Are you aligned to the on-site expectations to this role, as outlined in the job description?
- If applicable, are you able to meet the physical requirements for this role, as outlined in the job description?
- I hereby authorize Nordic Naturals, to thoroughly investigate my references, work record, education and other matters related to my suitability for employment and, further, authorize the references I have listed to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release the Company, my former employers and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.
- I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery.
- I understand that nothing contained in the application or conveyed during any interview which may be granted or during my employment, if hired, is intended to create an employment contract between me and the Company. In addition, I understand and agree that if I am employed, my employment is for no definite or determinable period and may be terminated at any time, with or without prior notice, at the option of either myself or the Company and that no promises or representations contrary to the foregoing are binding on the Company unless made in writing and signed by me and the Company’s designated representative.
- Should a search of public records (including records documenting an arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment) be conducted by internal personnel employed by the Company. I am entitled to copies of any such public records obtained by the Company unless I indicate waiver below. If I am not hired as a result of such information, I am entitled to a copy of any such records even though I have waived below.
- I waive receipt of a copy of any public record described in the paragraph above.