Digital Product Manager (Contract | Bank)

Key Responsibilities

• Support the end-to-end product management lifecycle for Wealth Lending products, including product enhancements, implementation, launch readiness, and ongoing portfolio management.
• Identify opportunities to improve product capabilities, customer experience, sales effectiveness, and operational efficiency.
• Manage product development and deployment initiatives from ideation through discovery, requirements gathering, execution, launch, and post-implementation review.
• Partner with Technology, Operations, Risk, Compliance, Legal, and other support functions to ensure timely and successful product delivery.
• Coordinate product implementation activities across multiple teams and platforms while managing timelines, dependencies, risks, and competing priorities.
• Engage a broad range of stakeholders to align on product requirements, delivery approach, and implementation strategy.
• Support the development of business cases, product proposals, approval papers, and management presentations.
• Work closely with sales, distribution, and relationship management teams to support product awareness, adoption, and commercial objectives.
• Analyze product performance, customer feedback, and market trends to identify opportunities for enhancement and growth.
• Refine customer journeys and user experiences for new and existing product capabilities in partnership with Marketing, Digital Channels, Technology, and external partners.
• Monitor product performance against agreed KPIs and support post-launch performance tracking, reporting, and continuous improvement activities.
• Investigate product issues, identify root causes, and coordinate resolution with relevant stakeholders.
• Build effective working relationships across multiple business functions and influence stakeholders to drive desired outcomes.
• Support regulatory, risk, and governance requirements throughout the product lifecycle.
• Contribute to strategic initiatives and transformation programs impacting Wealth Lending products and services.

Requirements

• Bachelor's Degree in Business, Finance, Banking, or a related discipline.
• Minimum 2 years of experience in Product Management, Product Development or related banking functions.
• Experience managing lending products, secured lending solutions, mortgages, portfolio financing, margin lending, or wealth lending products is good to have.
• Proven experience managing end-to-end product delivery and enhancement initiatives within a banking or financial services environment.
• Ability to manage multiple stakeholders, priorities, and workstreams while delivering against tight timelines.
• Experience conducting product discovery, business analysis, requirements gathering, and customer journey improvement activities.
• Excellent stakeholder management skills with the ability to influence and communicate effectively across all levels of the organization.
• Commercial mindset with the ability to identify product growth opportunities and customer needs.
• Analytical and problem-solving capabilities with the ability to assess issues, identify root causes, and recommend practical solutions.
• Excellent verbal and written communication skills, including the ability to present recommendations to senior stakeholders.
• Experience monitoring product performance, KPIs, and business outcomes.
• Proficiency in Microsoft Excel and PowerPoint.
• Familiarity with Jira, Confluence, Agile delivery methodologies, or similar collaboration tools would be good to have.

Interested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

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