Digital Product Manager
Summary
Oversee the development of digital banking channels to ensure customers have an enjoyable and seamless experience.
The best digital channels are those that customers enjoy using.
Digital channels are one of the key touchpoints between a customer and the bank, and they significantly influence how a customer experiences banking services. At Intesa Sanpaolo Bank, we want to develop digital services that simplify daily financial decisions for our customers while creating tangible business value. Therefore, we are looking for someone who can connect data, user experience, digital marketing, and business goals into effective digital solutions.
If you are interested in how users interact with digital services, enjoy looking for opportunities for improvement, and want to co-create the future of digital banking, we invite you to join our team.
What do we offer?
- Permanent employment with a 6-month probationary period,
- flexible working hours,
- the possibility of hybrid work,
- structured onboarding, mentoring, and support from experienced colleagues,
- work in a rapidly evolving field that opens up new opportunities for professional development,
- collaboration with various teams and the opportunity to influence the development of digital banking services,
- additional benefits in the areas of healthcare, accident, and pension insurance,
- numerous sports, social, and team events at the bank and banking group level,
- work in an environment that encourages innovation, collaboration, and professional development, as well as responsible banking and sustainable development.
What will your work involve?
- Identifying opportunities for improving digital channels based on data, user behavior, and their needs,
- participating in the development of digital user journeys that enable a simpler and better experience for customers,
- coordinating activities between marketing, sales, product, CRM, and development teams,
- monitoring the effectiveness of campaigns, digital journeys, and implemented activities, and preparing proposals for improvements,
- analyzing user behavior, identifying obstacles in digital processes, and finding opportunities for process optimization,
- leading or coordinating initiatives from idea to execution and monitoring their impact on user experience and business goals.
Who are we looking for?
We are looking for a colleague who is interested in digital products, user experience, and data, and knows how to turn various insights into concrete improvements.
We value:
- experience or a good understanding of digital channels, digital marketing, product development, or analytics,
- the ability to understand user journeys and identify opportunities for improvement,
- data-driven thinking and the ability to connect data with concrete proposals,
- an understanding of the connection between user experience, sales activities, and business impact,
- the ability to collaborate with different teams and coordinate multiple stakeholders,
- independence, proactivity, and a solution-oriented mindset.
What do we expect?
- Experience in digital marketing, digital channels, user experience, product development, CRM, or analytics,
- understanding of digital user journeys and the sales funnel,
- the ability to analyze data, campaigns, and user behavior,
- well-developed communication and organizational skills,
- the ability to independently lead activities and collaborate with various professional fields,
- a focus on improvements, measurable results, and a high-quality user experience.
Create digital solutions used by thousands of customers.
If you want to develop your knowledge in one of the most technologically advanced banks in Slovenia and participate in the development of digital services that have a direct impact on user experience and business results, we invite you to apply.
Candidates who do not yet meet all the requirements but demonstrate strong motivation for learning, development, and working in the field of digital channels are also welcome.
We accept applications until September 7, 2026. We look forward to meeting you.