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jpmc-dev6.fa.oraclecloud.com/CX

Digital Product Manager - Personalization/Web/Mobile - Vice President

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As a Digital Product Manager, Vice President in Employee Experience within Human Resources, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities:

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Communicate product vision, strategy, and progress to stakeholders across the Firm including senior leaders
  • Lead and support your engineering, design, and research quad as you deliver on the roadmap together

Required qualifications, capabilities, and skills:

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience as the owner of a product backlog and decision-making power on prioritization
  • Comfortable coordinating work across multiple product teams and partners to drive work forward

Preferred qualifications, capabilities, and skills:

  • Create and design reports, analysis, and dashboards using Alteryx and Tableau to meet the requirements outlined for different initiatives by the Product team.
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Strong analytical skills with a product analytics suite such as Adobe Analytics
  • Demonstrated experience in one of the following roles
    • Personalizing a customer or end-user-facing digital experience
    • Launching features on customer or end-suer-facing mobile app / website
    • Building employee facing tools that help non-technical users manage and control digital experiences

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