Digital Project Manager

About the role

The Digital Project Manager will be the lead for our client initiatives.
You should have at least 2+ years of solid Digital Project Management experience ideally in the digital marketing industry covering - Web development/design, Email Campaigns, SEO, and Paid Ads.
You should be as comfortable talking to clients about their overall goals and requirements as you are talking to developers and creative teams about databases and fixed vs. responsive layouts.
You are detail-oriented, take initiative, and can handle multiple projects and priorities at the same time.

What you'll do

Gather project requirements and develop project briefs and statements of work
Provide end-to-end project management
Develop and present digital strategies to clients
Demonstrated experience managing end-to-end digital solutions
Comfortable using PM and Support technologies such as Zendesk, Productive.io, Slack, etc
Work closely with design and delivery teams to translate business requirements into technical requirements
Support sales and account teams through gathering estimates and providing project quotes
Communicate with the client through kick-off to project close
Create project plans, monitor and modify project schedules and manage resource plans
Maintain document control, logs, task assignment lists
Develop and review project status and reports
Handle all support related inquires and assign tasks to teams
Address client queries effectively and in a timely manner
Manage email campaign calendars and processes
Analyze digital campaigns success
Stay up-to-date with digital technology trends
Communicate regularly with remote colleagues

Qualifications

See also