Digital Sales Manager - B2B Business - NBFC
Description
The ideal candidate should possess strong consultative selling skills, experience in digital sales, CRM management, and a proven track record of achieving sales targets in a B2B environment. Should have experience leveraging digital channels to generate and convert leads. They are comfortable engaging with senior stakeholders, managing a structured sales pipeline, and using CRM and sales automation tools to consistently deliver revenue growth while providing an exceptional customer experience.
Key Responsibilities
Business Development & Sales
- Drive new partner acquisition through digital channels.
- Generate and qualify inbound and outbound B2B leads.
- Conduct virtual sales meetings, product demonstrations, and presentations.
- Manage the complete sales cycle from prospecting to deal closure.
- Build and maintain a healthy sales pipeline to consistently achieve revenue targets.
- Develop customized solutions based on client business requirements.
Lead Management
- Engage with marketing-generated leads and improve lead conversion.
- Prospect through LinkedIn, email campaigns, webinars, referrals, and digital outreach.
- Track customer interactions using CRM systems.
- Follow structured lead nurturing and follow-up processes.
Client Relationship Management
- Build strong relationships with key decision-makers.
- Understand customer pain points and recommend suitable solutions.
- Ensure high customer satisfaction throughout the sales journey.
- Collaborate with Customer Success teams for seamless onboarding.
Sales Operations
- Maintain accurate sales forecasts and pipeline reports.
- Monitor key sales metrics including conversion rates, win rates, and sales cycle.
- Prepare weekly and monthly MIS reports.
- Ensure CRM hygiene and timely updates.
Cross-functional Collaboration
- Partner with Marketing to optimize lead generation campaigns.
- Work with Product teams to communicate customer feedback.
- Coordinate with Operations for smooth execution and onboarding.
Required Qualifications
- Graduate or MBA from a reputed institution preferred.
Experience
- 12-18 years of experience in B2B sales, with significant exposure to digital or inside sales. Experience selling technology, financial products, SaaS, or enterprise solutions is preferred.