Digital Senior Lead – Sourcing & Operations

The purpose of this role is to serve as the Digital Lead for Commercial Sourcing & Operations, partnering with Global Category Leads, Regional Sourcing & Operations Managers, Digital teams, and external partners to define and deliver the digital strategy and transformation agenda across Pet Nutrition.

The role is accountable for identifying, prioritizing, and delivering business value through digital products, data, automation, AI-powered capabilities, and process transformation. It will drive the development and adoption of scalable digital solutions that simplify operations, improve decision quality, increase productivity, strengthen supplier collaboration, and enable sustainable growth aligned with Pet Nutrition's Digital, Commercial, and Simplify to Grow strategies.

The role will lead the creation of a future-fit digital ecosystem for Sourcing & Operations, leveraging process automation, advanced analytics, Agentic AI, Generative AI, enterprise data foundations, and integrated digital platforms to transform how sourcing and operations decisions are made and executed across the organization.

• Embedding AI into business processes and decision making

• Standardizing global data and platform capabilities

• Accelerating adoption of enterprise digital products

• Scaling commercial transformation initiatives globally

The role will focus on capability deployment, product management, service optimization, and continuous value realization.

Key Responsibilities:

• Lead the co-creation and deployment of the digital strategy for the sourcing and operations area in Commercial, including identifying digital opportunities, aligning with internal and external stakeholders and executing the agenda.

• Excellence Business Partnership and Co-leading with the global category leads as well as regional sourcing & operation managers the digital agenda for the space, partnering extensively with functional and digital leaders (VP and Director level) and collaborate with cross-functional global and regional teams.

• Drive and ensure effective selection and delivery of the most appropriate digital solutions within the functional scope, ensuring full alignment to Pet Nutrition’s wider digital Strategy to meet and exceed the strategic goals.

• Apply program and project management best practice throughout, ensuring most effective use of resources and stakeholder engagement.

• Responsibilities also include digital budget management, planning and status reporting, scope control, change management, and people leadership, amongst other dimensions.

• Directly manage 3rd party System Integrator (SI) & technology partners, including contracting, supervisory, and deliverables signoff.

• Responsible for performing risk, issue, and escalation management when and where required for the multiple projects.

• Partner with Commercial Transformation programs with sourcing and operations involvement, R&D and Supply teams and Mars Global Services Global Digital Operations to account for all necessary integration, architectural, infrastructure, and service / sustainment requirements.

• Ensuring long term success through service reviews and adoption monitoring.

• Drive adoption, service excellence, continuous improvement, and long-term product sustainability.

• Other job duties as assigned.

What we are looking for

• Bachelor’s Degree: Technology, Business, Computer Science

• Years of Experience Required: 7+

​In what area:

• Leading digital products, technology programs, or business transformation initiatives.

• Experience partnering with senior business leaders and managing complex global programs.

• Ability to build, foster and nurture strong relationships with cross-functional and Global/Regional teams with strong business stakeholder management, influencing, and change leadership skills.

• Experienced in identifying, prioritizing, selecting and scaling digital solutions that are fit for purpose with measurable business value.

• Experience with digital product management, agile delivery, automation, and continuous improvement.

• Excellent project management skills, with a strong ability to prioritize, organize, and manage multiple projects simultaneously across different countries and proven ability to manage project budgets and timelines.

• Experience leveraging Generative AI, Agentic AI, machine learning, analytics, or intelligent automation to solve business challenges.

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