Digital Wallet Manager
Minimum Requirements:
- Matric (Grade 12)
- Bachelor's Degree: Business, Commerce and Management Studies (Required)
Responsibilities:
- Development of mobile financial services in general and Digital Wallet in particular, follows a strategic growth plan, with the provision of a clear direction and structure
- Provide overall direction for mobile financial services by analysing changes in the competitive landscape, analysing trends, costs, forecasts and implementing them into the business plan
- Build consumer-friendly digital wallets and core payment products to support global ecological businesses and global users
- Understand user customs, competition landscape and regulation, market insights, consumer pain points and differentiated competition, and establish a viable value proposition and business strategy
for digital wallets through research and competitive analysis in different markets - Manage short-and long-term product planning and prioritization based on user value and business value
- Responsible for the whole product lifecycle end to end, from conception, design, development, testing, release and operation
- Identify insights and trends in product features to iterate product competitiveness
- Work with multiple cross-functional teams to effectively manage stakeholders and products across multiple markets. Continuously optimize the product request acceptance process and improve delivery efficiency
- Evaluate operational processes for the business area and improve opportunities to promote a customer focused culture
- Liaise and support the technical team to manage the platform performance, upgrades and other modifications
- Ensure daily, weekly and monthly reports exist for all relevant activities, trends, revenues and costs in the mobile money structure