Digital Workplace Manager
Have you got knowledge of modern endpoint management principles?
Are you passionate about developing secure, reliable, and well-integrated technology?
Can you provide leadership for digital workplace or modern device management services?
Kōrero mō te tūranga - About the role
Te Herenga Waka - Victoria University of Wellington is recruiting a Digital Workplace Manager to lead the Client Technology team within Te Tai Matihiko - Digital Solutions on a permanent, full-time basis.
This role is responsible for the strategic direction and ongoing delivery of the University’s digital workplace and endpoint environment. You will lead the development of secure, accessible and user-centred workplace technology that enables staff and students to work and study effectively across a range of devices and locations.
A key focus will be advancing modern endpoint management across Windows and macOS, including Microsoft Intune, while increasing automation, self-service and standardisation. You will use service data and user insights to improve the workplace experience, address recurring issues at source and reduce avoidable manual support.
Key responsibilities:
Lead the strategy, delivery and continuous improvement of the University’s digital workplace and endpoint environment.
Provide direction for modern endpoint management across Windows and macOS, including Microsoft Intune and cloud-based device management.
Grow automation and self-service across device provisioning, configuration, application deployment, remediation and lifecycle management.
Use service performance data and user feedback to identify friction, improve the workplace experience and reduce recurring support demand.
Lead, develop and support the Client Technology team, building capability in modern endpoint engineering, automation and experience-led service improvement.
Work across Te Tai Matihiko - Digital Solutions to deliver secure, reliable and well-integrated workplace technology services.
Ō pūmanawa - About you
We would love to hear from you if have:
Experience providing technical leadership for digital workplace, endpoint engineering or modern device management services.
A strong knowledge of modern endpoint management principles and technologies, including Microsoft Intune.
Experience managing Windows and macOS devices in a complex organisation.
Experience leading automation, modern device provisioning, application packaging or software deployment capabilities.
A track record of improving user experience through automation, standardisation, self-service and proactive service management.
Strong people leadership skills, with the ability to build team capability and support new ways of working.
The ability to build effective relationships and influence both technical and non-technical stakeholders.
Sound judgement and the ability to balance strategic improvement, service reliability, security and operational priorities.
Role Description: Click here to see further information.
If this link is not available, click 'apply' to view this on the University careers page.
Close date for vacancy: 29 October 2026.
Contact details for vacancy: If you have any questions regarding this role please get in touch with Michelle Clarke, Associate Director (michelle.clarke@vuw.ac.nz).
How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter. Applicants who do not have residency or citizenship and require a visa to work at the University must clearly indicate their visa status in their application and understand that if they do not have a current, relevant visa, they will need to secure this independently.