Dining Server

Job Overview:

As a Server, you will provide exceptional dining services to our residents in a warm and welcoming environment. Responsibilities include taking orders, serving meals, ensuring dietary needs are met, and maintaining a clean and organized dining area.

Responsibilities:

• Set up and break down all dining areas in the appropriate time manner. All set up done 30 minutes before opening time.
• All silverware, glasses and plates are to be clean, chip free, maintained and free of spots.
• Always be in uniform during your shift.
• Must be well educated on all menus including wine lists. Check with Chefs for specials.
• Have a working knowledge of all allergies, food ingredients and preparation methods for menu items.
• Always maintain a working presence on the dining room floor. Tend to all customers’ needs in a timely and professional manner. Be proactive at problem solving.
• Adhere to schedule, if changes need to be made inform a manager at least a week in advance, actively seek a replacement for a shift that you will not be able to cover.
• Maintain a clean, organized, and sanitary workstation always in BOH.
• Scrape all plates and place them in an organized fashion in dish pit (correct glasses in glass racks, plates of similar shape stacked together).
• Adheres to prescribed sanitation practices and procedures.
• Maintain all checklists and standards while on your shift.
• Ability to communicate effectively with residents, families, staff, vendors and the general public.
• Must have compassion for and desire to work with the elderly and understand that for each resident the facility is considered the Resident’s home.
• Must demonstrate the ability to work responsibly as a team member as well as an individual.
• Perform job duties for residents and with team members in a courteous and professional manner.
• Take the initiative to ensure resident safety and satisfaction is a priority.
• Meet and greet visitors in a friendly, helpful manner (visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors and regulators).
• Answer phones appropriately, according to company and community standards.
• Communicate professionally and cooperate with supervisors and all community personnel.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.
• Ensure compliance and understanding of all regulations regarding residents’ rights.
• Perform other job duties assigned.

Required Qualifications:

• Must pass a criminal background check.
• Must meet all health and safety requirements.
• Must be able to perform duties and responsibilities, with or without reasonable accommodation.

Preferred Qualifications:

• High School Diploma or equivalent is preferred.
• Similar work experience is preferred.

Job Requirements & Work Conditions:

• Schedule hours; possible overtime. May work in other positions temporarily when necessary.
• Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post disaster, etc.).
• Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, and other air contaminants.
• May be subject to the handling of and exposure to hazardous chemicals.
• Including but not limited to sitting/standing in place for short/long periods at a time, repetitive use of hands, fingers, wrists, arms, frequent walking, bending, reaching, stooping, squatting, pushing/pulling/lifting 25+lbs. High people interaction, bright and low lighting, loud noises, fluctuating temperatures, exposure to odors communicable illness/disease and other related infectious contagions found in a healthcare/residential setting.