Direct Sales Representative
Direct Sales Representative
Location: Southeast Iowa (Burlington, Keokuk, Mt. Pleasant & Fort Madison)
Office Location: Danville Telecom
Department: Sales
Employment Type: Full-Time
Connect Communities. Grow Your Career. Make an Impact.
At ImOn Communications, we’re more than a technology provider, we’re a team of people passionate about keeping our community connected. As a Direct Sales Representative, you will be responsible for engaging residential customers through door-to-door interactions to promote and sell our internet and phone services. This role is highly target-driven and requires persistence, product knowledge, and excellent interpersonal skills.
Whether you’re beginning your career or bringing years of hands-on experience, this role offers training, and clear advancement paths that let you grow at your own pace.
What You’ll Do
- Conduct door-to-door sales presentations for internet, phone, and cable services, promoting any one or combination of these offerings to prospective customers within the assigned neighborhoods.
- Consistently achieve assigned installed sales quotas, focusing on the number of sales, net contribution per sale, and monthly recurring revenue generated.
- Ensure a high level of customer satisfaction throughout the entire sales process.
- Maximize opportunities for customers to purchase internet, phone, and cable services.
- Deliver accurate and comprehensive information while effectively communicating the value of products and services, tailoring sales approaches based on customer profiles and available options.
- Present product details, service plans, rates, installation fees, promotional campaigns, and special offers clearly, concisely, and professionally.
- Uphold and promote a positive company image in all customer interactions and public engagements.
- Meet or exceed departmental productivity standards by maximizing subscriber acquisition.
- Submit all sales documentation and collected payments promptly and accurately.
- Maintain accurate records of sales activities and results, providing timely updates to supervisors regarding any challenges or issues encountered.
- Follow up promptly on leads, inquiries, complaints, and other communications to ensure customer concerns are addressed.
- Honor scheduled customer appointments consistently.
- Participate actively in all required meetings, training sessions, and development programs.
- Work flexible hours, including evenings and weekends, to accommodate customer availability and business needs.
What We’re Looking For
- Strong communication and customer service skills
- A positive, professional attitude, even in challenging situations
- Dependability and attention to detail
- Ability to work independently and as part of a team
- Comfortable working outdoors
- Strong negotiation skills
- Possesses a warm, confident, and professional communication style suitable for direct customer engagement
- Maintains a professional appearance appropriate for both office and field environments